Most Frequently Asked Questions About:

How the Gallery Works

 

Account Information

 

Qualifying Process for Entry into the Gallery

 

Setting up your Gallery

 

Uploading Digital Images to The Gallery

 

Problems Uploading Images to The Gallery

 

Tools for Managing and Promoting your Gallery 

 

Questions or Comments?

 

How the Gallery Works

I’m interested in becoming a member of the Max Grumbacher Gallery.  What do I do?

To become a member of the Max Grumbacher Gallery, all you have to do is upload 2 samples of your artwork.  Visit here to get started.  Please make sure that you also read the Artist Agreement, Terms and Conditions, and the Privacy Policy of this website.  

If you require further assistance or have additional questions, please email us at support[at]MaxGrumbachergallery.com.  If you would like us to get back to you by telephone, please be sure to include your phone number when you send us your email.

What type of artwork can I showcase in my gallery?

  • Fine Art (Paintings, drawings, print making)
  • Sculpture
  • Collage
  • Pottery
  • Ceramics
  • Mixed Media
  • Photography

 

What options do I have for selling my artwork in the gallery?

You can offer Reproductions of your artwork on high quality 17mil Artist Canvas. The canvas reproduction can be ordered rolled or mounted on light and durable stretcher bars. Available in different standard sizes.

You can offer Reproductions of your artwork on high quality poster paper (65% polyester 35% cotton - 296 gsm). Available in different standard sizes.

 

How does the Gallery market my artwork?

It is your responsibility to promote yourself and your artwork to buyers. The Gallery gives you tools to market your artwork to a community of clients and friends and link potential buyers to your social media pages. Gallery members can also be featured in thalo.comsocial networks. Gallery members will also receive an RSS feed of their uploaded work. This joint effort will increase your exposure to potential buyers

 

 

Can I create a customized URL on maxgrumbachergallery.com?

Once your gallery membership is active, you will be asked to name your gallery. To name your gallery and created your customized URL, follow these steps:

  1. Log in to your account
  2. Click on "My Gallery"
  3. Type in the desired name for your gallery
  4. You will be asked to retype your gallery name and confirm that it is correct before you "Submit" your gallery name.
  5. You cannot change your gallery name (i.e. customized URL) after it has been submitted.

When you are naming your gallery and creating a customized URL you can refer to yourself any way that you would like (i.e. an artist name, a nick name, etc.) However, when filling out the Gallery account information, please be sure to use your legal name.  This information will be used to process payments to you for the sale of original artwork or commissions from the sale of Reproductions, as well as other pertinent business matters. 

 

If my artwork is showcased in the Max Grumbacher Gallery, can I seek gallery representation elsewhere?

Yes.

 

How and when am I notified when a buyer wants to purchase my original artwork?

When a buyer is interested in purchasing your original artwork, you will be notified by the Gallery via email. We recommend that you reply to the buyer within 24 hours in order for you to finalize the sale. This transaction is strictly between you and the buyer, the gallery is not involved in the actual sale of original artwork or the monetary transaction.

 

How and when am I notified that a buyer wants to purchase a Reproduction of my artwork?

If you want to check the status of your Reproduction sales, they will be listed on the “Sales Status” page of your account.

 

How do I receive payment once a Reproduction of my artwork is sold?

To learn more about how you will receive payment for the sale of your Reproductions, please see Your Compensation and Payment for Sale of Reproductions.

 

Does the Gallery allow international customers to purchase my artwork?

Currently, we are not shipping internationally.

 

If I need further information, who should I email?

If you have any additional questions, you can email us at support[at]maxgrumbachergallery.com.  If you would like us to get back to you by telephone, please be sure to include your phone number when you send us your email.

 

Account Information

What is the difference between a Pending Membership and a Gallery Membership?

You will be offered a Pending Membership while the Gallery is reviewing your artwork. All artwork is reviewed within 24 hours.

Once you are qualified as an Authorized Max Grumbacher Gallery Artist, you can upgrade your Pending Membership to a Gallery Membership.

A Gallery Membership allows you to set up your gallery to display and/or sell your original artwork and/or reproductions. See Membership for more information.

 

How much does it cost to join the Max Grumbacher Gallery?

Membership ($24.99per month) includes the following:

  • The ability to create your own gallery that includes approximately 100 pieces of your original artwork (image capacity will vary based on the sizes of your uploaded images).
  • The option to offer your artwork to be sold as is (original artwork) or as a Reproduction.
  • Detailed reports of all sales.
  • Artist bio and photograph.
  • You can also use this account to buy other artists’ work.
  • Link potential buyers to your Gallery page.
  • Receive a Grumbacher Degas Oil and Acrylic Brush - long handle for oil and acrylic painting ($40 retail value).

 

How do I sign up for Membership?

  1. Go to "Register " and click on "as an artist"
  2. Click on the "Sign Up Now " button
  3. Fill out the form
  4. Upload your sample artwork
  5. Click on the "Submit" button

 

Can I delete my  Membership account?

Yes.  To delete your account, please go to the “My Account” page and click on the “Delete Account” link. If you delete your Artist Membership account, you are choosing not to have a gallery.  Therefore, you must delete all the pieces in your gallery.  If you delete your Artist Membership without deleting all of your artwork, the Gallery will automatically delete all of your artwork and related gallery information.

 

Can I set up more than one gallery within the Max Grumbacher Gallery?

No.  You can only have one gallery within the Max Grumbacher Gallery. 

 

Can I sell the artwork of and/or represent other artists in my Gallery?

No.  You cannot sell other artists’ artwork in your gallery.  Furthermore, you cannot represent or sell on behalf of another artist in the Max Grumbacher Gallery.

 

Can I use my Membership to buy as well as sell artwork?

Yes.

 

I forgot my password.  How do I log in?

Click on the “Forgot My Username/Password” link.  You will then be prompted to type in the email address associated with your account.  An email will be sent to you with directions on how to create a new password.

 

You may also email us at support[at]maxgrumbachergallery.com and we will be happy to assist you.  If you would like us to get back to you by telephone, please be sure to include your phone number when you send us your email.

 

I forgot my username.  How do I log in?

Click on the “Forgot My Username/Password” link.  You will then be prompted to type in the email address associated with your account.  An email will be sent to you with your username.

 

You may also email us at support[at]maxgrumbachergallery.com and we will be happy to assist you.  If you would like us to get back to you by telephone, please be sure to include your phone number when you send us your email.

 

How do I change my email address?

  1. Log in to your account.
  2. Click on “My Account.”
  3. Click on the “Edit Email Address” link.
  4. Type in your new email address.
  5. Click “Save” and then a confirmation email will be sent to your new email address.  This email will include instructions on how to change your email address.  Once you complete the instructions, your new email address will be activated.
  6. If you click “Cancel,” no changes will be made to your existing address.

 

How do I change my password?

  1. Log in to your account.
  2. Click on "My Account."
  3. Click on the "Change Account Password" link.
  4. Enter your old password.
  5. Then, enter your new password.
  6. Confirm this new password.
  7. Click “Save” and your password will be updated.
  8. If you click “Cancel,” no changes will be made to your existing password.

 

Can I change my customized Gallery URL?

You cannot change your gallery name (i.e. customized URL) after it has been submitted.

 

How do I edit/update my account?

Log in to your account. Go to the “My Account” page.  Click on the link relating to the information you wish to change and/or update.  Change and/or update your information following the instructions on the screen.

 

 

Will my contact information be sold to any third parties?

The Gallery values You and respects your privacy. Please see our Privacy Policy for more details.

 

Qualifying Process for Entry into the Gallery

How does the qualification process work?

In order for you to sell your artwork in the Gallery, you must be 18 years or older and reside in the United States.

 

You must upload two (2) pieces of your artwork for the Gallery Board to review.

 

Your artwork must be pre-qualified and pre-approved before you can become a member of the Gallery.

 

To begin the qualifying process, sign up for Membership by following the steps below.  Your membership status is pending and payment is not required until you are approved by the Gallery Board and you have made the decision to become a Member.

  • Go to "Register" and click on "as an artist"
  • Click on the "Sign Up Now " button
  • Fill out the form. Please be sure that your Gallery Account form is filled out accurately. Remember to use your Legal Name when you are filling out the form. We will need your Legal Name to process our payments to you in addition to other pertinent business matters. If you have an artist/professional name that is NOT your legal name, you will be allowed to your artist/professionl name when you are naming your gallery.
  • Upload your sample artwork, and click on the "Submit" button
  • While the Gallery Board is reviewing your sample artwork, your membership is “pending” and you will receive an email informing you that you have been issued a Pending Membership.
  • The Gallery Board Members will review your sample artwork and notify you of their decision within 24 hours.  You will be notified of their decision two (2) ways:
    1. The Gallery will send you an email. If you do not receive an email from the Gallery within 24 hours, please contact us at support[at]maxgrumbachergallery.com.
    2. When you log in to your account, a message with the Gallery Board’s decision will appear on the “My Account” page.
  • Once you are accepted into the Gallery, you can become a Member by following the instructions contained in either the acceptance email or the message that will be posted in your account.
  • Once you become a paid member of the Gallery, you are an Authorized Max Grumbacher Gallery Artist.
  • You must confirm that you are 18 years of age or older, read and accept the Terms & Conditions, Privacy Policy, and the Artist Agreement.

     

    How many pieces of artwork are reviewed in the qualification process?

    You must upload two (2) digitized pieces of your artwork from your collection, which you feel are a good representation of your work

     

    Do all of my gallery images have to be reviewed?

    No. However, if at any point the Gallery notices a discrepancy in quality between the two (2) pieces of artwork originally submitted for qualification and any subsequent artwork uploaded to the Gallery, we maintain the right to remove the artwork in question.

     

    What type of artwork can I showcase in my gallery?

    • Fine Art (Paintings, drawings, print making)
    • Sculpture
    • Collage
    • Pottery
    • Ceramics
    • Mixed Media
    • Photography

     

    After I submit my 2 sample pieces of artwork, how long does it take to get approval?

    After you submit two (2) digitized pieces of your artwork, you will receive an email from the Gallery within 24 hours.  If you do not receive an email from the Gallery within 24 hours, please email us at admissions[at]maxgrumbachergallery.com.

     

    What happens once I am approved?

    Upon your acceptance into the Max Grumbacher Gallery:

    • You will receive a congratulatory email accepting you into the Max Grumbacher Gallery and you will receive a message on the “My Account” page of the website when you log in.
    • If you accept our invitation to join the Gallery, you can become a Member by following the instructions contained in either the acceptance email or the message that will be posted on the “My Account” page of the website.
    • Once you pay for your membership, you will then be considered an Authorized Max Grumbacher Gallery Artist.
      1. Log in to your account
      2. Click on My Account
      3. Click on the "Change Membership" link and Convert to Free Membership

       

      Can artists outside of the United States join the Gallery?

      No.  At this time we are not accepting artists from outside of the United States.  We plan on welcoming international artists in the near future.  Please check back soon.

       

      How can I downgrade my Gallery Membership into a Buyer Account?

      To downgrade your Gallery Membership into a Buyer Account, follow the steps below:

      1. Log in to your account
      2. Click on My Account
      3. Click on the "Change Membership" link and Convert to Free Membership

      Please Note:  If you are downgrading to a Buyer Account, you are choosing not to have a gallery.  Therefore, you must delete all the pieces in your gallery.  If you downgrade to a Buyer Account without deleting all of your artwork, the Gallery will automatically delete all of your artwork and related gallery information.

       

      How can I cancel my Gallery Membership and/or my Buyer Account?

      If you wish to cancel your Gallery Membership and/or your Buyer Account, please click on the “My Account” link and then click on the “Delete Account” option.

       

      Please note that canceling your Gallery Membership will result in the removal of your Gallery.

       

      Please note that when you delete your Buyer Account, this will result in the loss of all of your account information, including your username, password, and email address.

  • Please wait while we log you into thalo. Do not click the refresh or stop button as this may result in an error. Processing...